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Working in partnership

Companies bring in specialists from around the world to work on projects in North East England. Organising their accommodation is a challenge for whoever is responsible – Managers’, PAs, Travel Departments, Human Resources, Project Managers and individual travellers. Our commitment is to work in partnership to mobilise all our resources to deliver a level of service that meets the needs and expectations of both company and apartment residents – from first request to last farewell.

Get directly in touch with ESA’s founder Katrina Rosser. She will mobilise the accommodation side of your project in all aspects. The collaboration with you begins with a simple call telling us: who, when, where and for how long. Such is the depth and scalability of our apartment resources we can respond to requests and arrange refinements including:

  • Housing colleagues in apartments close by to facilitate team working
  • Or housing colleagues away from one another for privacy outside working hours
  • Enabling someone to come back to the same apartment after a period away
  • Selecting the apartment most convenient for the project work site

With you every step of the way

1. Contact As the one responsible for finding accommodation, pick up the phone or send us an email simply saying where you need your staff to stay, when, for how long and for how many people.
2. Action Working with you we will provide you with all the Elite or Essential serviced apartments you require, most convenient for your new project location, in a very short turn-around time.
3. Planning We will provide you with a detailed description and inventory of the apartment, itinerary, timetable, and all the documentation needed to confirm and finalise arrangements, including any special requests such as double occupancy.
4. Arrival Katrina meets and greets the new resident(s), points out the allocated parking, then shows them around the apartment making sure they know how everything works. Naturally they’ll also want to know about the town, travel, shopping and eating places. Katrina supplies the answers before they even ask.