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Hotels are no longer the default option. Project team members can get weary of being confined to the same room and same menu over a month or two… or twelve. The business case for preferring an ESA apartments is powerful. With the freedom to work, relax, cook, entertain, have a meeting or have the family to visit, personnel are happier. And as every good manager knows, happy people are more productive.
For staff a serviced apartment from ESA is the superior solution working away. We offer a complete designer furnished apartment with spacious living room with W-Fi and Sky TV, one or two bedrooms plus bathrooms and fully fitted and equipped kitchen. This includes weekly housekeeping and/or fresh linen and towel change.
For the company managing a project becomes easier and more cost-efficient. When there’s a fixed budget for accommodation, ESA gives organisers the added flexibility of matching the type of apartment to the residents’ role. Elite provides executive quality for those directing the work. Essential gives those carrying it out on-site with a comfortable base – but at less cost. As we charge per apartment per night rather than per person, further savings become feasible through sharing.
Companies bring in specialists from around the world to work on projects in North East England. Organising their accommodation is a challenge for whoever is responsible – Managers’, PAs, Travel Departments, Human Resources, Project Managers and individual travellers. Our commitment is to work in partnership to mobilise all our resources to deliver a level of service that meets the needs and expectations of both company and apartment residents – from first request to last farewell.
Get directly in touch with ESA’s founder Katrina Rosser. She will mobilise the accommodation side of your project in all aspects. The collaboration with you begins with a simple call telling us: who, when, where and for how long. Such is the depth and scalability of our apartment resources we can respond to requests and arrange refinements including:
With you every step of the way
1. Contact As the one responsible for finding accommodation, pick up the phone or send us an email simply saying where you need your staff to stay, when, for how long and for how many people.
2. Action Working with you we will provide you with all the Elite or Essential serviced apartments you require, most convenient for your new project location, in a very short turn-around time.
3. Planning We will provide you with a detailed description and inventory of the apartment, itinerary, timetable, and all the documentation needed to confirm and finalise arrangements, including any special requests such as double occupancy.
4. Arrival Katrina meets and greets the new resident(s), points out the allocated parking, then shows them around the apartment making sure they know how everything works. Naturally they’ll also want to know about the town, travel, shopping and eating places. Katrina supplies the answers before they even ask.
You just tell us where you need your staff to stay, for how long and for how many, and we will provide you with an Elite or Essential serviced apartment convenient for your new project location in a very short turn-around time.
How do we manage it? We own or lease long-term a wealth of properties in Yarm, Middlesbrough and Hartlepool Marina. But unexpected or large volume demands can exhaust even these resources.
We can always find more for you. With a property development background ourselves, we belong to a wide network of developers.
We contract your required number of properties from these partners, then we add all of the high-end furnishings, entertainment systems, technology, fittings and appliances and manage the accommodation for you on a weekly basis.
Our connections stretch well beyond our home territory. If your project does, too, you can still rely on ESA to scale up and deliver.
The economy of the Tees Valley was built on process industries, but it is now diversifying. Agrochemicals, petrochemicals and offshore oil and gas are still important sectors, now being joined by power, renewable energy, advanced manufacturing and engineering, creative industries and academia.
Over the course of nine years, at ESA we have learned to recognise what a company requires as soon as we know its name and its type of project, having successfully accommodated the requirements of many global and national corporations.
Matching accommodation to assignments
In our part of the world projects tend to be of two kinds:
The building, commissioning, testing and decommissioning of complex processing plant requires different specialists (in design, engineering, fitting and maintenance, health & safety, training etc.) arriving and leaving at different times.
We know how to phase in the supply of apartments accordingly and match people’s status to type of apartment (Elite and Essential).
A film crew and cast, an R&D team or group of conference delegates can arrive at short notice requiring multiple apartments for a specific period. Does that strain our resources? Not at all. We’re all ready to mobilise.
We can create a solution by configuring accommodation as a “project apartment” for people who are happy to double up or whose occupants we can switch around. This can save money, since the charge is per apartment not per person.
Sometimes work brings people to settle for a lengthy period or permanently in the Tees Valley. They are going to bring more than a suitcase; they may well bring their family or partner.
Apartments from ESA answer every relocation requirement, either for the whole duration of a contract or whilst the individual finds and moves into a property to buy or lease long-term.
a) For the duration ESA Elite apartments were designed to be permanent homes and we have furnished them as such. As well as two bathrooms, fully fitted kitchens, roomy bedrooms and generous living room, they provide ample storage space and secure parking, with the extra advantage of weekly housekeeping. An academic on a years’ research assignment or a manager on a 12-month secondment could live here in domestic contentment.
b) As a half-way house ESA apartments provide the above facilities to accommodate an individual and family while they take their time finding a permanent residence. Because they can live like locals, they get a genuine taste of what the town offers.
Often the best way to understand the advantages of an ESA apartment is to share the experience of companies from outside North East England who have sent project teams here to work on site, or companies in the North East who have brought in experts from around the world.
On average serviced apartments are more than 30% cheaper than staying in a hotel room of equivalent quality. The international Association of Serviced Apartment Providers rate ESA apartments “Very Good to Excellent”, comparable to a 4-5 star hotel rating. There is scope for further economies if a two bedroom apartment is occupied by two people on the same project. That’s because the price is based per apartment not per person.
When you step into an ESA apartment, you feel at home, not just a guest. With separate bedrooms, living space and kitchen – fully furnished and equipped throughout – you can divide up your time and activities in the natural way you would at home. As a member of the global Association of Serviced Apartment Providers, we adhere to their standards of accommodation, customer service, comfort, privacy, value for money and safety.
Your kitchen is fully fitted and equipped (including dishwasher) to the high standards you would expect at home, so you can cook as you would at home - whether it’s to entertain colleagues or clients, make a quick fresh snack or a favourite breakfast. For convenience, we can arrange meals to make with pre-prepared ingredients.
As a resident with your own front door, you have the freedom to work, relax or have a meeting whenever you please. The longer you stay the more important it is to have your own space instead of having to go out to escape the boredom of living in one room for months. Quietness is a key feature of our apartments, so you can enjoy uninterrupted privacy to the full.
Coming home from a demanding day on site, you can spread yourself across your living room sofa and immerse yourself in all that the latest and best in home entertainment technology can provide - unlimited high speed Wi-Fi, Smart TV and Sky Max, an array which is continually upgraded.
When living in another city, region or country, it’s good to have authentic experiences to remember. As an ESA apartment resident you get more than a taste of local life, you share in it. Elite Apartments are in central, sought-after but secluded spots within real communities. By shopping, eating-out, drinking and relaxing as locals do you get to know them and their culture. Instead of room service, an experience of real life.
Naturally, when people are working away for long periods, what they miss most is family life. ESA apartments have two or more bedrooms plus bathrooms; and they are spacious. Family members have freedom to be themselves when they come to visit for however long, or stay there whilst seeking a permanent home - flexibility no hotel can offer.
It’s good to have you own car to get to and from the project site, do business around the area or get away to the beautiful places nearby. So it’s good to know you have a designated, secure parking space right beside your building. Residents appreciate the fact that ESA apartments are situated strategically for fast access to main road, rail and air links.
Until we get the call, we seldom know how many people a company wants to send, when or for how long. But we do know we have the resources to accommodate whatever is demanded. What’s more, we recognise the advantages of keeping company staff together by providing multiple apartments in same location. Living in a “village”, people work better because they can relax together.
When new residents arrive, we welcome them individually, show them round, demonstrate how everything works and give them inside information about making the most of the locality. Throughout their stay, we take care of the cleaning and change of bedlinen and are on-call 24/7 with help and answers to any questions or requests that come up. With ESA it’s personal.
I have been living in ESA’s serviced apartments for 2 ½ months and it has felt like a second home to me during a very busy work assignment. The furnishings and facilities are excellent and any minor maintenance issues have been resolved promptly and efficiently. The apartments are situated in a secluded mews in central Yarm which is very quiet and yet only a few minutes’ walk to local restaurants, pubs and other services. The very friendly team regularly checks in to ensure that I have everything I need and the weekly cleaning service is excellent and much appreciated given my busy schedule. I couldn’t have wished for a more comfortable stay.
Garry Hutcheson, Project Services Manager
Historic Yarm is splendidly situated on either side of the broad, cobbled thoroughfare voted BBC High Street of the Year in 2007 for its exciting variety of quality shops, cafés and pubs.
At the centre of the Tees Valley, Middlesbrough is its biggest town. Victorian grandeur is complemented by innovative architecture, It’s a fine and welcoming place to live and visit.
On the North Sea coast on the northern edge of the Tees Valley, Hartlepool’s origins as a port go back to medieval times. In contrast, the award winning 500-berth Marina opened its lock gates in the 1990’s.
Posted by indigo on
Every apartment has a folder with helpful general facts about doctors, schools, police, tourist attractions, cafes etc., but we plan to upgrade this to information accessed on a tablet and specific to an individual’s profile e.g. For a health and fitness fan – local gym, physio, cycle routes, sports venues, organic eating.
Posted by indigo on
Apartments are self-catering, but residents in Elite apartments get started with a Welcome Hamper, and we can make eating-in easy with “Hello Fresh”, book caterers for special occasions and recommend local eateries and delivery services.
Posted by indigo on April 11, 2017
Fully Inclusive of all utility bills along with housekeeping service. All apartments have undergone a thorough deep clean before a new resident arrives. After that, Elite apartments get a weekly service – dusting, vacuuming, washing-up, bathroom clean-down and bedlinen, towel and bathmat change. Essential apartments have a weekly towel/bedlinen change.
Posted by indigo on
Once we’ve agreed a time, we meet and greet you personally at the door, show you round, demonstrate how all the appliances work, connect you up to the internet and give you the keys and answer any queries about the apartment and the area.